For nonprofit teams

Give the conversation
somewhere to go.

Help supporters understand their options, and keep your team’s next steps in sight.

Staff sign inSee the donor guides
Two nonprofit colleagues in conversation.

Explain the options.

Fifteen guides in plain language, with steps and questions donors can bring to your team.

See the next step.

Keep tasks, donor records and followups together in the authorized workspace.

Ask for help.

Hopeful Bot lets staff submit feedback and requests for review within Donor Operations.

For nonprofit teams

Keep the next step
in sight.

Donor Operations brings tasks, donor records and followups into a shared workspace.

Existing team members can sign in to their organization’s workspace.

Open Donor Operations
Your workspace

Today

A clear next step.

Send the program updateDue today
Confirm the next conversationFollowup

Example tasks. No real donor data.

The right place for each person.

For your supporters

The public guides explain fifteen giving options. Supporters can prepare, follow the steps and copy questions for your team without signing in.

Open the giving library

For your authorized team

Donor Operations is the staff workspace for records, tasks and followups. Hopeful Bot requests stay inside that workspace.

Open the staff workspace

Your records.
Your authorized team.

Hope Horizon East Palo Alto is the first Donor Operations workspace. The sign-in link opens that workspace. Its administrator manages access.

This website never sees your donor records. Your team’s data, connections and Hopeful Bot stay inside Donor Operations.

Talk about your team